If your plans change and you need to cancel your booking, Simba Car Hire has a clear and straightforward cancellation policy designed to make the process hassle-free. Here’s an overview of what you need to know:
1. How to Cancel:You can cancel your booking online quickly and easily through Manage Booking.
2.Cancellation Fees:There are no cancellation fees, except for a nominal transaction fee.
3.Refund Policy:Refunds are processed after you submit a refund request. It may take up to 10 business days for the refunded amount to appear in your account.
4.Cancellation Deadline:Cancellations are accepted anytime before the scheduled pickup time. However, no-shows (failing to cancel before the pickup time) are non-refundable.
5.Support for Queries:If you have questions or need any help, our customer support team is always available to assist.
Please review your rental agreement for the most accurate and detailed terms regarding cancellations and refunds.
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