How do I change or cancel my car rental booking?

To change or cancel your car rental booking, follow these steps:

1. Review Your Rental Agreement: Check the terms and conditions outlined in your booking confirmation to understand the policies regarding changes or cancellations.
   

2. Contact Simba Car Hire: Reach out to our customer service team as soon as possible. You can do this by phone or email to request the changes or cancellation.
   Be sure to have your booking reference number handy to expedite the process.
   

3. Understand Potential Fees: Depending on the timing and terms of your booking, there may be cancellation or modification fees. Our team will inform you of any applicable charges.
   

4. Confirm the Changes: After making any modifications or cancellations, ask for a confirmation email to ensure your request has been processed correctly.
   

Note: Simba Car Hire currently does not offer an online facility for making changes or cancellations. All requests must be handled through customer service.