When your subscription term with Simba Car Subscription comes to an end, you are required to return the vehicle to a designated Simba location unless alternative arrangements, such as vehicle pickup, have been made in advance. This return process is structured to ensure that both you and Simba have a clear understanding of the vehicle's condition at the conclusion of the subscription period.

Returning the Vehicle:

1. Return Location: By default, you’ll need to return the vehicle to one of Simba’s designated locations. These locations are equipped to handle the return process, including conducting inspections and processing final documentation. If returning to a Simba location is inconvenient, you may request alternative arrangements, such as vehicle pickup from your home or another agreed-upon location. However, it's important to arrange this in advance to ensure availability and to avoid any potential delays.

   
   

2. Final Inspection:

   
   

   • Vehicle Condition: Upon return, a Simba representative will conduct a thorough final inspection of the vehicle. This inspection is designed to assess the overall condition of the vehicle, including the exterior, interior, and mechanical aspects. The representative will look for any signs of damage, excessive wear and tear, or modifications that were not approved.

     
     

   • Fuel Level: The vehicle should be returned with the same fuel level as it had at the time of pickup. This is important to avoid additional refueling charges. If the fuel level is lower than when you received the vehicle, Simba may charge you for the difference, including both the cost of fuel and a refueling service fee.

   
   

   • Mileage Check: The representative will also check the mileage on the vehicle to ensure it falls within the limits specified in your subscription agreement. If you have exceeded the agreed mileage, additional charges may apply based on the per-mile or per-kilometer rate outlined in your contract.

   
   

3. Condition Assessment:

   
   

   • Avoiding Additional Charges: To avoid additional charges, it’s essential to return the vehicle in good condition. This includes addressing any minor issues, such as cleaning the interior, removing personal belongings, and ensuring the vehicle is free of significant damages. If any damages are found that exceed normal wear and tear, you may be responsible for repair costs.

   • Documentation: The results of the inspection, including the vehicle’s condition, fuel level, and mileage, will be documented by the Simba representative. You’ll be asked to review and sign this documentation to acknowledge the final assessment.

   
   

4. Final Steps:

   
   

   • Settling Outstanding Balances: Before completing the return process, ensure that any outstanding balances or fees are settled. This might include charges for excess mileage, fuel, or damages. Simba will provide a detailed invoice if any charges apply.

   
   

   • Return Confirmation: Once everything is in order, Simba will confirm the return of the vehicle and conclude your subscription. If you wish to renew your subscription or start a new one, you can discuss options with the representative at this time.

Returning your vehicle in accordance with Simba’s guidelines helps ensure a smooth conclusion to your subscription, avoids unnecessary charges, and maintains a positive relationship for any future subscriptions you might consider.