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Related Questions

Are there any fees associated with vehicle swaps?
Can I upgrade my vehicle to a higher model with Simba?
What should I consider before swapping or upgrading my vehicle?

Swapping your vehicle with Simba Car Subscription is designed to be a straightforward and user-friendly process, catering to subscribers who wish to adapt their vehicle to changing needs or preferences. Here’s an overview of how the vehicle swap process works:


  1. Check Eligibility: Ensure that you're eligible for a vehicle swap. This might depend on how long you've had your current subscription and the type of plan you're on.


  2. Browse Available Vehicles: Explore the available cars in Simba’s fleet to choose your next vehicle. This can be done by contacting their support team for the latest availability.


  3. Request a Swap: To initiate the swap process, you need to contact Simba’s customer support directly, as the swap can only be arranged through their team. They will assist in finding the vehicle you want to switch to.


  4. Coordinate Swap Date: Once your request is confirmed, choose a convenient date and time for the swap. Simba will arrange for the pick-up of your current vehicle and the delivery of the new one.


  5. Complete the Swap: On the scheduled date, Simba will deliver the new vehicle and take back the old one. A vehicle inspection may be conducted during the exchange.


  6. Pay Applicable Fees: Depending on your subscription plan, there may be swap fees, as well as charges related to mileage, vehicle condition, or differences in subscription rates for the new vehicle.


This system is designed to provide maximum flexibility and convenience, allowing you to enjoy a seamless transition to your new vehicle without hassle.

How can I swap my vehicle with Simba Car Subscription?

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