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Related Questions

What is Simba's policy on last-minute changes?
Can I change the pickup or return location after booking?
Is there a fee for canceling a corporate rental?

To modify or cancel your corporate booking with Simba Car Hire, you will need to follow these steps:


1. Contact Simba’s Customer Service:


  • Phone or Email: Reach out to Simba’s customer service team via phone or email. This is the fastest way to request modifications or cancellations to your corporate booking.


2. Provide Booking Details:


  • Booking Information: Ensure you have your booking reference number, company name, and other relevant details handy. This will help the support team locate your booking quickly and process your request efficiently.

3. Modifications:


  • Adjusting Booking Details: If you need to make changes such as adjusting the rental dates, vehicle type, or pickup/return locations, inform the customer service team. They will confirm whether the requested modifications are possible and advise you on any associated fees.


  • Additional Charges: Depending on the timing and nature of the changes, there may be administrative or change fees, especially for last-minute modifications.


4. Cancellation:


  • Cancellation Requests: If you need to cancel your booking, inform Simba’s team as early as possible. Be aware that cancellation fees may apply depending on how far in advance the cancellation is made. Simba’s cancellation policy will dictate whether a fee is applied or if you’re eligible for a refund.


5. Receive Confirmation:


  • Email Confirmation: After making changes or canceling the booking, you should receive an email confirmation reflecting the updates to your corporate rental. Always double-check the details in this confirmation to ensure everything has been processed correctly.


Modifying or canceling corporate bookings is straightforward, but it’s recommended to act early to avoid potential fees or availability issues.


How can I modify or cancel my corporate booking?

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